FREE SHIPPING ON ORDERS OVER 500 AED

This Privacy Policy explains how Maria Shape (“we”, “us”, “our”) collects, uses, and protects your information.

Who we are

Data Controller: Maria Shape 
Contact: [support@staging.maria-shape.com]
Address: UAE

What we collect

Information you provide

  • Name, email, phone number
  • Shipping and billing address
  • Order details and communication with support
  • Account details (if you create one)

Information collected automatically

  • Device information (browser type, IP address)
  • Site usage data (pages visited, time on site, clicks)
  • Cookies and similar technologies (see Cookie Policy)

Payment information

Payments are processed by third-party providers. We do not store full card details. Payment providers may collect and process payment data under their own policies.

How we use your information

We use your data to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and service messages
  • Improve site performance and user experience
  • Prevent fraud and protect our business
  • Send marketing messages (only where permitted or with your consent)

Legal bases (where applicable)

Depending on your location, we process personal data based on:

  • Contract: to fulfill your order
  • Legitimate interests: to run and improve our business safely
  • Consent: for certain marketing and cookie use
  • Legal obligation: where required (tax, accounting, compliance)

Sharing your information

We share data only with service providers needed to operate our store, such as:

  • Payment processors
  • Shipping and logistics partners
  • Ecommerce and website hosting providers
  • Analytics and marketing tools (where enabled)

These partners are required to handle your data securely and only for the intended purpose.

Marketing preferences

You can opt out of marketing emails anytime by clicking Unsubscribe or contacting [support@staging.maria-shape.com].
You may still receive transactional emails (order confirmations, shipping updates).

Data retention

We keep personal data only as long as needed for:

  • Order fulfillment and support
  • Legal and accounting requirements
  • Fraud prevention and dispute handling

International transfers

Your data may be processed outside your country depending on service providers. Where required, we use appropriate safeguards.

Your rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Request data portability

To make a request, email [support@staging.maria-shape.com].

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.

Children

Our website is not intended for children under 16. We do not knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date reflects the latest version.